DEAR EVAN HANSEN FAQ

Lottery Information

A limited number of tickets per performance will be available through the Dear Evan Hansen ticket lottery.

How to Enter:

 

Rules:

All entrants are encouraged to follow Dear Evan Hansen on Instagram (@dearevanhansen), Twitter (@dearevanhansen), and Facebook (@DearEvanHansen) for additional lottery news and information.

Lottery entrants must be 18 years or older. A valid, non-expired photo ID that matches the name used to enter is required for pickup. Seat locations awarded by the lottery are subject to availability. Additional details and times will be announced in each tour city by the local theatre box office prior to the engagement. Additional lottery requirements can be found at LuckySeat.com/dearevanhansen.

How is it possible that there are tickets on secondary ticket sites and that they are so outrageously priced?

If you see ticket prices exceeding the $150 level at the on sale, they are most likely coming from an unauthorized reseller source and may not be a valid ticket.

The Pittsburgh Cultural Trust’s website, TrustArts.org, is the only official online ticket source for PNC Broadway in Pittsburgh tickets. We make every effort to sell directly to consumers so that our guests receive the best seats at the best price and the best customer service. We are dedicated to keeping tickets out of the hands of resellers by investing in technology that thwarts ticketing bots, employing legal measures to take down misleading websites that attempt to look official, identifying and cancelling orders placed by unauthorized resellers, and our ongoing efforts to educate the public to the dangers of purchasing from brokers and the secondary ticket market.

Please see our official ticketing source page and video more information at TrustArts.org/OfficialTix. Tickets for Dear Evan Hansen or any other Pittsburgh Cultural Trust event purchased on a secondary site cannot be guaranteed. All tickets found to be sold above face value will be invalidated.

Can I get on a waiting list for tickets?

There is no waiting list for Dear Evan Hansen tickets.

Are group sales available for Dear Evan Hansen?

Group sales are no longer available for Dear Evan Hansen.

Will there be discounts for Dear Evan Hansen in Pittsburgh?

Student discounts and group sales are no longer available for Dear Evan Hansen.

What if I can’t attend my purchased performance?

Since all sales are final, we are unable to offer refunds. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.

Will there be an ASL or CLOSED CAPTIONED performance for Dear Evan Hansen?

Yes, the signed interpreted and closed captioned performance is Sunday, May 26, 2019 at 1:00 p.m. For more information about the Pittsburgh Cultural Trust’s commitment to making our performances and facilities available to all of our patrons, please visit TrustArts.org/Accessibility.