Beyond the Stage is a welcoming volunteer experience designed for students and families to explore the world of theatre together—both on their own and alongside a parent or caregiver. Whether you’re curious about how performances come together, want to feel more comfortable in cultural spaces, or are simply looking for a meaningful way to spend time together, Beyond the Stage offers a supportive place to start.
This program introduces participants to the behind‑the‑scenes and guest‑facing aspects of events at the Pittsburgh Cultural Trust in a low‑pressure, guided, and family‑friendly way. No prior experience is required—curiosity is enough.
Who Can Participate?
- Participants In This Program Can Include: National Charity League, Caregivers, Students, Parent-Teens, Siblings.
- Students 16 and Older: May participate independently or with a parent/caregiver.
- Students Ages 13–15: May participate with a parent or caregiver.
- Families: May volunteer together, learn together, and participate at their own pace.
Reasons to Volunteer
- Explore Theatre: Experience what happens beyond the curtain and learn how performances and events operate from a guest‑facing perspective.
- Take Your First Step: Beyond the Stage offers a supportive introduction to volunteering, designed especially for students and families who may be new to these spaces.
- Build Comfort and Confidence: Participants are guided through age‑appropriate interactions and observation, helping them feel at ease in busy venue environments.
- Family Connections: Share meaningful experiences in the arts while spending quality time together.
- Learn By Observing: See how Front of House teams support guests, accessibility services, and live events!
Scheduling
- Beyond the Stage opportunities are scheduled separately from standard volunteer roles and are reserved for students and families participating in the program.
- These age-appropriate opportunities are made available based on the overall suitability for students and families. Ultimately, it is your responsible as a parent or caregiver to review the event and determine if it aligns with your interests and beliefs.
- During check in, participants are paired with an experienced community volunteer and may be assigned to a variety of front-of-house roles based on the needs of each performance.
- This flexible scheduling approach allows participants to gain exposure to different areas of the theater while remaining mindful of the schedules of students and families. Designed as a supplemental experience, Beyond the Stage offers meaningful opportunities to engage without creating barriers to participation.
Frequently Asked Questions
How do I apply?
Each participant—including parents or guardians—must complete an individual application through the online portal.
What happens after I apply?
After submitting your application, you will receive an automated email inviting you to schedule a volunteer phone screening by providing your upcoming availability. Once you complete the phone screening, you’ll receive a follow-up with the next available orientation and instructions for completing any required clearances.
Do I need prior theatre or volunteer experience?
No prior experience is required. Beyond the Stage is designed for first-time volunteers and those new to theatre spaces. Curiosity and willingness to learn are all you need.
What are the physical requirements to volunteer?
Participants should be comfortable standing and walking for portions of an event, as well as navigating theaters that may include steps or slightly sloped walkways in low-light environments.
How long is a typical shift?
Shift lengths vary by event. Typical call time is 1 hour 45 minutes before curtain, and participants may check out after the performance ends.
What is the time commitment year-round?
Beyond the Stage is designed with flexibility in mind, recognizing that students and families have varying schedules and priorities, including school and other commitments. Participants are encouraged to sign up for opportunities as they are able, allowing for a level of involvement that works best for their individual availability.
How do orientations work?
Beyond the Stage offers a streamlined orientation experience designed specifically for students and families. While standard volunteer orientations provide a comprehensive overview of policies and procedures, Beyond the Stage orientations are shorter and more interactive, focusing on key front-of-house concepts, expectations, and guest experience basics.
These sessions are designed to be engaging and accessible, often incorporating tours of the theater, live examples, and opportunities to explore the space in a hands-on way. Beyond the Stage participants are welcome to attend either the standard or Beyond the Stage–specific orientation. If attending a standard orientation and only a parent or caregiver is able to participate, please reach out so we can provide appropriate accommodations.
A schedule for Beyond the Stage–specific orientations is currently in development, and details will be shared as they become available.
What will I be doing as a volunteer?
Participants take part in guided, age-appropriate, guest-facing and observational activities. Tasks may include greeting guests, distributing programs, and assisting patrons to their seat.
Theater opportunities include events at the Benedum Center, Byham Theater, and select festivals, gallery events, and public programs
Will we get to watch the show?
Beyond the Stage focuses on supporting and observing guest experience. Participants may observe portions of an event depending on role and timing, but watching the full performance is not guaranteed.
What are the uniform requirements?
Participants are asked to follow a simple, professional dress code that reflects the front-of-house environment. This includes black formal pants or a black skirt, black shoes, and a white button-up shirt. A bowtie will be provided, and a vest will be issued after the introductory period.
Is parking available?
Parking validation is provided at the Theater Square Parking Garage for training sessions and event participation.
Additional Questions?
If you have any questions, please contact Chloe Tatro, Manager of Volunteer Services & Front of House Guest Experience, at tatro@trustarts.org.