A message to our patrons regarding COVID-19

Live From the West Side: Women of Broadway FAQ

How will I receive the livestream link?

If you purchase your tickets more than one day before the show (or purchase the series), you will receive an email no later than 24 hours prior to each concert with the livestream link and instructions to view the performance. If you purchase tickets less than 24 hours before a performance, your access instructions and confirmation code will be included in your order confirmation email.

Please add the Pittsburgh Cultural Trust (noreply@trustarts.org) and (donotreply@culturaldistrict.org) to your safe sender list or address book to assure you receive your livestream access and instructions.

How do I access the livestream?

In order to watch the livestream concert – please follow these easy steps:

If you have already created an account, select "Sign In" on the top right hand corner. After signing in, scroll down and select "Enter the Show," you will be prompted to enter your confirmation code there.

You may access this performance live at the designated time, and for 72 hours after the live performance, beginning shortly after the live performance ends.

If you are having issues logging in, please refer to https://cadenza.tv/support for a list of commonly asked questions.

Please note: the Confirmation Code you have received is for a single user only. Multiple simultaneous attempts to log-in with same Confirmation Code risks removal from the event. DO NOT SHARE THIS CODE WITH ANYONE ELSE.

What if I experience technical difficulties during the livestream?

We will not have staff able to assist you with technical difficulties you experience on your home devices. However, please remember that your purchase includes an additional 72 hours of on-demand viewing access to a video recording of the live stream.

Is my registration fee or ticket transferrable?

No transfers or sharing. Only one ticket is needed per household.

What's the refund policy?

There are no refunds for this event. All sales are final.

Can I apply my PNC Broadway in Pittsburgh account credit toward this event?

No, you cannot apply your PNC Broadway in Pittsburgh account credit toward this event, as it is a special event outside of the season.

Who do I contact if I have questions?

Our Guest Services team is here for you. You can Contact Us with questions. We will get back to you as soon as possible and thank you for your patience. Reach us by phone at 412-456-1390 starting 2 hours prior to show

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