Employment

A few highlights of Pittsburgh Cultural Trust staff on the job.

The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

Equal Opportunity Employer

The Pittsburgh Cultural Trust is an equal opportunity employer. All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, ethnicity, national origin, veteran or disability status.

Benefits of working at The Pittsburgh Cultural Trust

In addition to a competitive salary, The Pittsburgh Cultural Trust provides full-time employees with an excellent employee benefits package including:

Generous employee vacation/leave plan
Health, dental, and vision benefits
Employer paid life insurance
403(b) employee retirement plan with employer matching contributions
Discounted parking lease plan
Access to preferred ticketing for many Trust shows and events

Full-Time Employment Opportunities

Assistant Manager, Development Systems

The Assistant Manager, Development Systems is a full-time, salaried position providing data entry/management to support donor services for individual, corporate, and public sector giving. The Assistant Manager will have primary responsibility for batching and acknowledging individual giving to the Trust, ensuring consistency and accuracy in the process. To accomplish this work, this individual must become familiar with all aspects of the organization, the Trust’s programming lines, the Partners and Circles Membership Programs, and the Trust’s donor/ticketing database system, Tessitura.

Candidates should have a minimum of 3 years’ relevant experience working in an administrative position with strong customer service and data management skills. Previous experience with Tessitura, Raiser’s Edge, Blackbaud Grantmaking, Salesforce, Altru, Donor Perfect, or Microsoft Access strongly preferred. Knowledge of customer/client record management (CRM) software required. The candidate should be a strong internal communicator who is able to prioritize tasks and maintain routines for multiple projects in a deadline-driven environment. This individual should be committed to data health and the importance of data accuracy. Bachelor’s degree preferred in arts administration, business, or related field. The salary range for this position starts at $40,000.

Please forward cover letter and resume to Maureen Shannon, Vice President of Human Resources and Legal Affairs, at shannon@trustarts.org. No phone calls, please.

Communications Manager

The Communications Manager is a full-time, salaried position responsible for devising and implementing publicity campaigns that support the Pittsburgh Cultural Trust’s signature series, festivals, and special events. Campaign implementation includes writing press releases, coordinating media interviews and events, as well as building rapport with and pitching stories to journalists, producers, editors, bloggers, and influencers at a diverse array of regional media outlets. The Communications Manager will monitor media sentiment and reach using the Trust’s software tools, generate internal and external reporting, and help improve and maintain the organization’s online press room.

Candidates should have a minimum of 2-3 years’ experience managing media relations. Experience in the arts and entertainment industry and knowledge of industry-related media monitoring software is preferred. Excellent oral and written communication skills are essential to success in this role. This individual will be effective and impactful in all communications and comfortable speaking publicly. Self-motivation, curiosity, tact, determination, patience and organizational skills are necessary in this fast-paced work environment.

A bachelor’s degree in communications, public relations, journalism, or related field preferred. The salary range for this position starts at $40,000. Please send cover letter and resume to:  Vice President of Human Resources and Legal Affairs, 803 Liberty Avenue, Pittsburgh PA 15222 OR shannon@trustarts.org.  No phone calls, please.

Creative Director

The Creative Director is a full-time, salaried position responsible for managing the brands of multiple performance series, several annual festivals, the institutional brand of the Pittsburgh Cultural Trust, the brand for Pittsburgh’s Cultural District, and indoor and outdoor venues that draw more than two million people downtown annually. In addition, this role works with internal teams in education, community engagement, individual and corporate giving, facilities, and real estate to assess needs and guide teams toward the most appropriate and effective methods of visual communication or projects and programs. This work includes managing a team of designers who ensure quality and consistency in the creation and usage of the Trust’s brands.

Candidates should have a minimum of 5 years’ experience (10 years preferred) in a similar role. The ideal candidate will have excellent oral and written communication skills along with experience managing a team. Strong working knowledge of Adobe Creative Suite is required along with graphic design programs (InDesign, Photoshop, and Illustrator) and HTML. Video creation and editing skills are also necessary. Animation experience preferred. Candidates must be comfortable working in a fast-paced environment while managing multiple tasks/priorities.

B.A. or B.S. in design, multimedia technology, marketing, communications, or a related field is required. The salary range starts at $65,000. Please send a cover letter and resume to employment@trustarts.org . No phone calls, please.

Director of Shared Services

The Director of Shared Services is a full-time position with the Pittsburgh Cultural Trust leading the Shared Services department. Shared Services was established in the early 2000s as a cooperative alliance of Pittsburgh nonprofit, 501(c)(3) performing arts organizations that work together to create a vibrant and sustainable Cultural District in Pittsburgh’s downtown. Its members include the August Wilson African American Cultural Center, Pittsburgh Ballet Theatre, Pittsburgh CLO, Pittsburgh Cultural Trust, Pittsburgh Opera, Pittsburgh Public Theater and Pittsburgh Symphony Orchestra. Among its ongoing projects are the joint sourcing of services including: (1) health and other insurance coverages, (2) marketing and technology services and human resources consulting, (3) the operation of a joint program advertising project that employs a fulltime advertising sales manager, sells 100 program books each year and manages related administrative tasks including advertising artwork trafficking and billing and disbursement of advertising revenue, and (4) joint direct mail campaigns to attract new ticket buyers. The Shared Services department provides a forum for organizations to share expertise, investigate new opportunities, and solve common problems.

Shared Services’ longevity and success is recognized nationally by performing arts centers and other institutions. These cooperative efforts save a minimum of $1 million annually for the participating organizations, enhance their top lines, contribute significantly to the growth of Cultural District audiences and foster productive and rewarding collegiality among the organizations’ leadership and staff. Shared Services helped to steer the organizations through the pandemic to successful re-openings by helping organizations remain connected during difficult times, developing joint approaches to audience and artists’ health and safety protocols and audience communication.

Keys to the cooperative’s success are consensus-driven decision-making, the dedication of the organizations’ administrative leaders to participate personally, and agreement to support projects through annual dues and a patron-paid ticket fee on each ticket sold in the Cultural District. The cooperative operates via committees comprised of the organizations’ chief executives, finance directors, marketing leads, and human resource directors that meet monthly to plan and implement projects. An important operating principle is that projects are adopted by Shared Services only if all organizations agree to participate, resulting in a focused set of activities that have benefits for all. With the participation of the organizations’ leadership and committees, the Director will research and develop new projects and initiatives to optimize and innovate along shared organizational priorities.

Shared Services’ annual financial activity exceeds $5 million. The Shared Services department operates with a small full-time staff (2 staff members) that is augmented on a project basis as needed by contracted experts.

The ideal candidate will have exceptional written and oral communication skills along with proven leadership skills as a congenial and persuasive consensus builder. This individual should have a minimum of 5 years’ experience working in a nonprofit organization at a manager level or above and prior experience with budget management and financial reporting to key stakeholders. Knowledge of arts marketing and sales initiatives is vital to success in this role. Bachelor’s degree required along with the outstanding problem-solving skills and the ability to manage ambiguity. The salary range for this position starts at $75,000.

To apply, please send cover letter and resume to: Vice President of Human Resources and Legal Affairs, Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 or email application materials to shannon@trustarts.org. No phone calls, please.

House Electrician– Byham Theater

This is a full-time position for a skilled technician to oversee operation of stage lighting systems for large touring theatrical road shows (i.e., Broadway tours), rock & roll shows, and other large stage performances such as opera and dance. This individual should be knowledgeable in the maintenance, repair, and operation of complex lighting technologies and related work as required. The House Electrician reports directly to the Pittsburgh Cultural Trust’s Production Management team. The House Electrician must be available to work a flexible schedule, often working long hours to accommodate performance requirements.

The ideal candidate will possess thorough knowledge of theatrical lighting systems, modern lighting design concepts, and emerging technologies for stage lighting and production. Experience in the maintenance and operation of professional quality stage lighting equipment for major theatrical productions in a large entertainment venue is required. The ideal candidate will possess effective written and verbal communication skills, strong interpersonal skills, and the ability to work collaboratively with stage labor and production management to create an outstanding overall production experience. Applicants should possess effective leadership skills while maintaining a calm demeanor and true sense of diplomacy.

This position is an I.A.T.S.E Local 3 position, and a full-time position with the Pittsburgh Cultural Trust, with excellent salary and benefits. The starting hourly rate for the House Electrician is $35.76. Please send a cover letter and resume to employment@trustarts.org . No phone calls, please.

Manager of Exhibition Logistics

The Manager of Exhibition Logistics is a full-time, salaried position responsible for overseeing all logistical aspects of planning, coordination, design, organizing, installing, and deinstalling exhibitions in addition to acting as a senior preparator in the Trust’s visual arts department. Additionally, this role is responsible for the management of implementing exhibition concepts, themes, and objectives, planning, and coordinating all logistical aspects of exhibitions including space allocation, installation, lighting, signage, and transportation, working closely with internal teams and external vendors to secure necessary resources and services, managing and tracking budgets, and monitoring expenditures related to individual projects. The Manager acts as the lead on all technical aspects of exhibitions and is an expert in this area. Hours of work are primarily weekdays, but also require evenings, and weekends.

Candidates should have a minimum of 2 years of experience managing staff as well as 5 years in professional gallery or museum work. Experience in exhibition logistics management and technology is highly preferred. The ideal candidate will have excellent oral and written communication skills along with supervisory experience. Strong working knowledge of Microsoft Office is required. Familiarity with Adobe Suite, Final Cut Pro, and audio technology preferred. The applicant should be a self-starter, patient, and able to manage difficult issues. Candidates must be comfortable working in a fast-paced environment while managing multiple tasks/priorities.

A bachelor’s degree in fine arts, art history, museum studies, or related field is required. Master of Arts degree or MFA in fine arts, museum studies, or related field preferred. The salary range starts at $43,000. Please send a cover letter and resume to employment@trustarts.org . No phone calls, please.

Marketing Engagement Manager

The Marketing Engagement Manager is a full-time, salaried position responsible for creating and delivering targeted communications that drive positive engagement with guests of the Pittsburgh Cultural Trust by utilizing Customer Relationship Management (CRM) tools and applying industry best practices. This individual will lead the Trust’s email marketing efforts with strategy enhancement, process implementation, analytical reporting, and ongoing optimization of campaigns. In addition to driving revenue and providing exceptional guest service via automated and manual email management, this position will help implement and manage an SMS marketing platform, contribute to website content management, and assist with social media account management.

Candidates should have strong working knowledge of Prospect2 or similar email marketing platform along with a solid understanding of CRM systems (Tessitura preferred). Working knowledge of website content management systems and social media management tools is a plus. This individual should possess excellent written and oral communication skills, be adept at tailoring marketing communications, and have outstanding attention to detail. A passion for the Trust’s mission is essential to success. Experience in the arts and entertainment industry is preferred along with basic knowledge of graphic design and multimedia editing tools.

A bachelor’s degree in communications, advertising, digital marketing, or related technical field preferred. The salary range for this position starts at $40,000. Please send cover letter and resume to:  Vice President of Human Resources and Legal Affairs, 803 Liberty Avenue, Pittsburgh PA 15222 OR shannon@trustarts.org.  No phone calls, please.

Theater Operations Manager

This is a full-time, salaried position. The Theater Operations Manager is responsible for overseeing a variety of operational issues across all Trust venues. This individual will coordinate facility maintenance services, assist with event scheduling, provide show settlement support, and serve as general operational support for the Trust’s Theater Operations team. The Theater Operations Manager will work primarily at the Benedum Center while reaching across several Trust venues. This position involves work with both union and non-union workers and will include evening and weekend hours, depending on theater schedules.

Candidates should have at least 2 years’ experience in operations, financial management, events management, business management, or related work. This individual must have a strong working knowledge of Microsoft Office suite, especially Excel, along with the ability to become proficient with cloud-based event management systems (Momentus Elite experience preferred). Candidate must be a self-starter, detail-oriented, and solution-focused with strong collaboration skills. The ability to manage multiple priorities/deadlines and work with diverse stakeholders is essential to success in this position.

Associate or Bachelor’s degree in operations management, events management, facilities management preferred. The salary range for this position starts at $44,000. Please send a cover letter and resume to employment@trustarts.org . No phone calls, please.

Part-Time Employment Opportunities

Box Office Representative/Part-Time Ticketseller

The Pittsburgh Cultural Trust is seeking part-time box office representatives to process ticket sales, exchanges, subscriptions, and donations in person and by telephone at the Theater Square Box Office location. These individuals should demonstrate excellent customer service skills as they interact with Cultural District patrons, members, and donors. Box Office Representatives will be required to maintain knowledge of performances throughout the Cultural District.

Candidates should be able to work independently and as part of a team. This position requires exceptional customer service orientation, the ability to focus in a fast-paced environment, and proficiency with computers and customer databases. Cash handling experience is a plus. Applicants must be able to work evening, weekend, and holiday shifts and proof of full COVID-19 vaccination is required. This is a part-time, union position with a starting wage of $15.33/hour.

Please send resume and cover letter (including your availability to work the shifts noted above) to: tsmith@trustarts.org or The Box Office at Theater Square, 665 Penn Avenue, Pittsburgh, PA 15222. No phone calls, please.

Floor Manager

This individual will supervise and oversee volunteer ushers during performances at various Trust venues. The Floor Manager will be required to work 4-6 hours per event. The Floor Manager works cooperatively with the individual theater management staffs and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. This part-time position will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will require evening and weekend work for events scheduled at Trust facilities.

Prior experience in a fast-paced, customer-focused environment preferred. Experience scheduling and managing teams preferred, as well as managing a volunteer or part-time workforce.

Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion, and professional demeanor are essential for success in this position. Salary for this position is $17/hour.

Please send cover letter and resume to: Director of Volunteer Services and Front of House Guest Experience - Pittsburgh Cultural Trust,803 Liberty Avenue, Pittsburgh PA 15222 OR rieser@trustarts.org. No phone calls, please.

Front of House Ambassador

Front of House Ambassadors assist theater patrons and support traffic flow, seating, and facility security at performances scheduled at various Trust facilities. Ambassadors are scheduled to work for the duration of an event, typically between four and six hours. These individuals work cooperatively with House Managers, Floor Managers and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events.

This is a part-time position working mostly evening and weekend hours. Ambassadors will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will coincide with events scheduled at Trust facilities. Parking reimbursement is provided during work shifts.

Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion and professional demeanor are essential for success in this position. Salary for this position is $15/hour.

Please send cover letter and resume to: Director of Volunteer Services and Front of House Guest Experience - Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR rieser@trustarts.org. No phone calls, please.

Gallery Attendant/Ambassador

Gallery Attendants and Ambassadors assist guests and support traffic flow, information sharing, and gallery security at exhibitions scheduled at various Trust galleries. Gallery Attendants/Ambassadors are scheduled to work between four and six hours per shift. These individuals work cooperatively to ensure guest safety, comfort, and enjoyment while visiting Trust galleries and/or attending Trust exhibitions.

This is a part-time position working daytime, evening and weekend hours. Gallery Attendants/Ambassadors will be rotated with other part-time staff members with no annual guarantee for the number of hours or events worked. Hours will be determined by the needs of the Trust and will coincide with events scheduled at Trust galleries.

Please send cover letter and resume to: Gallery Manager - Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR tcoleman@trustarts.org. No phone calls, please.

Guest Services Center Representative

The Guest Services Center Representative is a part-time, hourly position providing customer service support during performances and events at the Benedum Center and Byham Theater. These representatives interact with guests seeking information and assistive equipment to enhance their patron experience. Duties include:

answering patrons’ questions regarding the theater, performances, and the Cultural District
handing out assistive listening devices and closed captioning devices
maintaining the cleanliness of the area and cleaning returned devices
filing out daily reports detailing Guest Service Center activities

Applicants must have a very flexible schedule and be available on evenings, weekends and holidays (to align with performance schedules in the theaters). Knowledge of ADA policies is a plus. Base salary is $15 per hour. To apply please email resume and cover letter to ethomas@trustarts.org.

House Manager

This individual works in coordination with the Director and Manager of Volunteer Services & Front of House Guest Experience to coordinate all front of house (“FOH”) activities at the Pittsburgh Cultural Trust’s events and venues during Trust performances. This is a part-time position with working hours that will include evenings and weekends as determined by the needs of the Trust. The House Manager will be present during events (performances) and act as the primary on-site supervisor for all regular and volunteer staff members working at a performance. This position requires working cooperatively with individual theater management staff members to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events.

Minimum 3 years’ experience in a fast-paced, customer-focused environment required. Experience with event coordination, venue management, theater management, and customer relations preferred. Schedule management and logistics experience preferred. Prior experience managing teams and/or managing a volunteer and part-time workforce preferred.

Please send cover letter and resume to: Director of Volunteer Services and Front of House Guest Experience - Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR rieser@trustarts.org. No phone calls, please.

Stagehand

This is a part-time, hourly position for a technician in the installation and operation of large touring theatrical road shows (e.g., Broadway tours), rock & roll shows, and other large stage performances such as opera and ballet. This individual should have the ability to follow direction and be an on the job learner. This is a union position with the International Alliance of Theatrical Stage Employees (IATSE) Local 3.

The stagehand reports directly to the Pittsburgh Cultural Trust’s House Carpenter and the Trust’s Production Management team. Stagehands must be available to work a flexible schedule (including evenings and weekends), often working long hours to accommodate performance and event requirements. Hours are offered via a hiring hall; stagehands accept calls that work with their schedule and their skill set(s). Union calls are issued based on seniority.

ESSENTIAL RESPONSIBILITIES: The following are examples but are not limited to the various types of job responsibilities.

Load and unload road cases, scenery, and materials from loading dock.
Assemble and disassemble scenery, stage equipment, and auxiliary items such as dance flooring.
Set up audio and lighting equipment, theatrical equipment, microphones, props, and auxiliary equipment such as orchestral music stands.
Move and rearrange furniture, set up risers, and operate scenery-moving machinery.
Assist with video, sound, and light production and/or maintenance.
Rigging which may include raising motors, lighting, and scenery out into the grid as well as lowering it onto stage.
Work with audio engineers, electricians, carpenters, and other backstage personnel.
Other backstage duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

Skill or ability to learn about stage equipment and various tools used. On the job training is provided.
Ability to work from oral requests and well as printed run sheets to achieve desired modifications/installation.
Willingness to work long hours, accommodating work schedule to requirements of performance and events.

This position is an I.A.T.S.E Local 3 position, and a part-time position with the Pittsburgh Cultural Trust, with an hourly rate of $29.06 along with benefits including pension. Please send cover letter and resume to: Todd Nonn at work.with.IATSE3@gmail.com. No phone calls, please.

Subscriptions Customer Service Representative

This is a part-time position as an at home customer service representative for the Pittsburgh Cultural Trust’s Guest Services Department. The Customer Service Representative will be communicating daily via phone and email with Pittsburgh Cultural Trust subscribers, donors, single ticket buyers and visitors to the Cultural District. This position will be responsible for processing Cultural Trust subscriptions and single tickets via phone, mail and internet as needed.

As this is a remote position, the Customer Service Representative must be able to work independently and be able to prioritize work in a fast-paced environment while maintaining attention to detail.  Strong written and oral communication skills are essential to success in this role.

Bachelor’s degree or equivalent professional experience in customer service and/or ticketing industry required.  Prior experience with a Customer Relationship Management database preferred. The salary for this position is $18.00 per hour.  To apply, please email resume and cover letter to Eric Thomas at ethomas@trustarts.org. No phone calls, please.

Internships

The Trust offers a range of internship opportunities. Visit our internship program page for more information.

Volunteer

The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.

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