Employment

 

 

A few highlights of Pittsburgh Cultural Trust staff on the job.

The Pittsburgh Cultural Trust is a not-for-profit arts organization committed to presenting a wide range of quality performing and visual arts, providing comprehensive educational experiences, and stewardship of Pittsburgh's Cultural District as a national model of revitalizations through the arts.

Those interested in applying for open positions, please submit a resume along with a cover letter detailing your qualifications to the following address:

Pittsburgh Cultural Trust
Attn: Human Resources
803 Liberty Avenue
Pittsburgh, PA 15222

E-mail: employment@trustarts.org
Fax: 412-456-5945

Equal Opportunity Employer

The Pittsburgh Cultural Trust is an equal opportunity employer. All applicants are considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, ethnicity, national origin, veteran or disability status.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Benefits of working at The Pittsburgh Cultural Trust

In addition to a competitive salary, The Pittsburgh Cultural Trust provides full-time employees with an excellent employee benefits package including:

  • Generous employee vacation/leave plan
  • Health, dental, and vision benefits
  • Employer paid life insurance
  • 403(b) employee retirement plan with employer matching contributions
  • Discounted parking lease plan
  • Access to preferred ticketing for many Trust shows and events

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Full-Time Employment Opportunities

Assistant Director, Special Events & Engagement

This full-time, salaried position is responsible for managing and executing organization-wide events. This individual will determine event strategy while working with the Development team and other key stakeholders. The Assistant Director leads key initiatives in support of the Pittsburgh Cultural Trust’s philanthropic and strategic priorities. In addition to an annual fundraising gala, the position will plan, design, and implement donor stewardship, cultivation events, and community events across all Trust venues. Prior supervisory experience managing project teams and budgets is required. The incumbent will work with vendors, contractors, and volunteers when they are involved with events.

Candidates should have a minimum of 10 years of experience in special events or planning events with a heavy focus on fundraising/philanthropy events. Bachelor's degree in English, writing, communications, fundraising, or related field required. Master's degree preferred. The incumbent must have a strong working knowledge of Microsoft Office and experience with fundraising databases is strongly preferred. The ideal candidate will have excellent oral and written communication skills, the ability to manage multiple priorities, the ability to work independently to meet deadlines, and a keen eye for detail. There will be budgetary responsibility related to event planning. The salary range for this position starts at $68,000.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Creative Director

The Creative Director is a full-time, salaried position responsible for managing the brands of multiple performance series, several annual festivals, the institutional brand of the Pittsburgh Cultural Trust, the brand for Pittsburgh’s Cultural District, and indoor and outdoor venues that draw more than two million people downtown annually. In addition, this role works with internal teams in education, community engagement, individual and corporate giving, facilities, and real estate to assess needs and guide teams toward the most appropriate and effective methods of visual communication or projects and programs. This work includes managing a team of designers who ensure quality and consistency in the creation and usage of the Trust’s brands.

Candidates should have a minimum of 5 years’ experience (10 years preferred) in a similar role. The ideal candidate will have excellent oral and written communication skills along with experience managing a team. Strong working knowledge of Adobe Creative Suite is required along with graphic design programs (InDesign, Photoshop, and Illustrator) and HTML. Video creation and editing skills are also necessary. Animation experience preferred. Candidates must be comfortable working in a fast-paced environment while managing multiple tasks/priorities.

B.A. or B.S. in design, multimedia technology, marketing, communications, or a related field is required. The salary range starts at $87,000. The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Director of Digital Marketing & Engagement

The Director of Digital Marketing & Engagement is a full-time, salaried position responsible for developing, managing, and enhancing the Pittsburgh Cultural Trust’s digital marketing initiatives. Primary duties include collaborating with partners to develop digital marketing plans, maintaining methods of tracking and analyzing campaign data, analyzing customer behavior on websites, and serving as a primary website content manager.

Required qualifications include 5 years of experience in the following areas: content management, social media management, and email marketing. Proficiency in HTML, Google Analytics 4, Meta, Google Ads, and email marketing systems is preferred. Familiarity with ticketing or CRM systems, such as Tessitura is a plus. Prior experience managing a digital marketing team is preferred. The salary range for this role starts at $77,000.

A bachelor’s degree in digital marketing, marketing, advertising, or a related field is required. The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Director of Shared Services

The Director of Shared Services is a full-time position with the Pittsburgh Cultural Trust leading the Shared Services department. Shared Services was established in the early 2000s as a cooperative alliance of Pittsburgh nonprofit, 501(c)(3) performing arts organizations that work together to create a vibrant and sustainable Cultural District in Pittsburgh’s downtown. Its members include the August Wilson African American Cultural Center, Pittsburgh Ballet Theatre, Pittsburgh CLO, Pittsburgh Cultural Trust, Pittsburgh Opera, Pittsburgh Public Theater and Pittsburgh Symphony Orchestra. Among its ongoing projects are the joint sourcing of services including: (1) health and other insurance coverages, (2) marketing and technology services and human resources consulting, (3) the operation of a joint program advertising project that employs a fulltime advertising sales manager, sells 100 program books each year and manages related administrative tasks including advertising artwork trafficking and billing and disbursement of advertising revenue, and (4) joint direct mail campaigns to attract new ticket buyers. The Shared Services department provides a forum for organizations to share expertise, investigate new opportunities, and solve common problems.

Shared Services’ longevity and success is recognized nationally by performing arts centers and other institutions. These cooperative efforts save a minimum of $1 million annually for the participating organizations, enhance their top lines, contribute significantly to the growth of Cultural District audiences and foster productive and rewarding collegiality among the organizations’ leadership and staff. Shared Services helped to steer the organizations through the pandemic to successful re-openings by helping organizations remain connected during difficult times, developing joint approaches to audience and artists’ health and safety protocols and audience communication.

Keys to the cooperative’s success are consensus-driven decision-making, the dedication of the organizations’ administrative leaders to participate personally, and agreement to support projects through annual dues and a patron-paid ticket fee on each ticket sold in the Cultural District. The cooperative operates via committees comprised of the organizations’ chief executives, finance directors, marketing leads, and human resource directors that meet monthly to plan and implement projects. An important operating principle is that projects are adopted by Shared Services only if all organizations agree to participate, resulting in a focused set of activities that have benefits for all. With the participation of the organizations’ leadership and committees, the Director will research and develop new projects and initiatives to optimize and innovate along shared organizational priorities.

Shared Services’ annual financial activity exceeds $5 million. The Shared Services department operates with a small full-time staff (2 staff members) that is augmented on a project basis as needed by contracted experts.

The ideal candidate will have exceptional written and oral communication skills along with proven leadership skills as a congenial and persuasive consensus builder. This individual should have a minimum of 5 years’ experience working in a nonprofit organization at a manager level or above and prior experience with budget management and financial reporting to key stakeholders. Knowledge of arts marketing and sales initiatives is vital to success in this role. Bachelor’s degree required along with the outstanding problem-solving skills and the ability to manage ambiguity. The salary range for this position starts at $75,000.

To apply, please send cover letter and resume to: Vice President of Human Resources and Legal Affairs, Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 or email application materials to shannon@trustarts.org. No phone calls, please.

Donor Concierge Specialist

This full-time, salaried position is responsible for supporting the Trust’s Development team by providing enhanced and specialized services to donors at select Trust giving levels. The Donor Concierge Specialist is a significant touchpoint for the Trust’s individual donors, promoting individual member benefits, expediting donor access to Trust shows and events, and cultivating ongoing donor support. The incumbent will be expected to build relationships with donors through personalized services that enhance the patron experience for all Trust shows and events. Main job responsibilities include coordinating all aspects of service requests (ticketing and parking) and expeditiously fulfilling those requests via telephone or email for a targeted portfolio of donors, enhancing donors’ customer service experiences, in conjunction with the supervisor, coordinating development ticketing strategy, promoting benefit fulfillment, and entertaining donors for select performances.

Candidates should have experience in development, donor relations, and/or customer service, preferably in an arts organization. Outstanding customer service orientation and familiarity with fundraising databases are required. We are looking for an individual with strong emotional intelligence and the ability to connect with donors on a personal level and build ongoing relationships. The candidate must be a team player, detail-oriented, self-motivated, and possess strong writing and project coordination skills. Bachelor’s degree required. Some evening and weekend work is required for donor events. The salary range for this position starts at $38,000.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Operations Manager

This is a full-time, salaried position. The Operations Manager is responsible for overseeing a variety of operational issues across all Trust venues. This individual will coordinate facility maintenance services, assist with event scheduling, provide show settlement support, and serve as general operational support for the Trust’s Venue Operations team. The Operations Manager will work primarily at the Byham Theater while reaching across several Trust venues. This position involves work with both union and non-union workers and will include evening and weekend hours, depending on theater schedules.

Candidates should have at least 2-3 years’ experience in operations, financial management, events management, business management, or related work. This individual must have a strong working knowledge of Microsoft Office suite, especially Excel, along with the ability to become proficient with cloud-based event management systems (Momentus Elite experience preferred). Candidate must be a self-starter, detail-oriented, and solution-focused with strong collaboration skills. The ability to manage multiple priorities/deadlines and work with diverse stakeholders is essential to success in this position.

Associate or bachelor’s degree in operations management, events management, or facilities management preferred. The salary range for this position starts at $44,000.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Part-Time Employment Opportunities

Floor Manager

This individual will supervise and oversee volunteer ushers during performances at various Trust venues. The Floor Manager will be required to work 4-6 hours per event. The Floor Manager works cooperatively with the individual theater management staffs and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events. This part-time position will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will require evening and weekend work for events scheduled at Trust facilities.

Prior experience in a fast-paced, customer-focused environment preferred. Experience scheduling and managing teams preferred, as well as managing a volunteer or part-time workforce.

Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion, and professional demeanor are essential for success in this position. Salary for this position is $17/hour.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Front of House Ambassador

Front of House Ambassadors assist theater patrons and support traffic flow, seating, and facility security at performances scheduled at various Trust facilities. Ambassadors are scheduled to work for the duration of an event, typically between four and six hours. These individuals work cooperatively with House Managers, Floor Managers and other event personnel to ensure guest safety, comfort, and enjoyment while visiting Trust venues and/or attending Trust shows or events.

This is a part-time position working mostly evening and weekend hours. Ambassadors will be rotated with other part-time staff members with no annual guarantee for the number of events worked. Hours will be determined by the needs of the Trust and will coincide with events scheduled at Trust facilities. Parking reimbursement is provided during work shifts.

Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion and professional demeanor are essential for success in this position. Salary for this position is $15/hour.

The Pittsburgh Cultural Trust welcomes people from all backgrounds and walks of life. We seek candidates who demonstrate a commitment to diversity, equity, accessibility, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. If your skills and values align with this position and organization, please apply through our website. No phone calls, please.

Gallery Attendant/Ambassador

Gallery Attendants and Ambassadors assist guests and support traffic flow, information sharing, and gallery security at exhibitions scheduled at various Trust galleries. Gallery Attendants/Ambassadors are scheduled to work between four and six hours per shift. These individuals work cooperatively to ensure guest safety, comfort, and enjoyment while visiting Trust galleries and/or attending Trust exhibitions.

This is a part-time position working daytime, evening and weekend hours. Gallery Attendants/Ambassadors will be rotated with other part-time staff members with no annual guarantee for the number of hours or events worked. Hours will be determined by the needs of the Trust and will coincide with events scheduled at Trust galleries.

Candidates should demonstrate a strong customer service orientation with outstanding communication skills. Teamwork, empathy, discretion and professional demeanor are essential for success in this position. Salary for this position is $15/hour.

Please send cover letter and resume to: Gallery Manager - Pittsburgh Cultural Trust, 803 Liberty Avenue, Pittsburgh PA 15222 OR email employment@trustarts.org. No phone calls, please.

Stagehand

This is a part-time, hourly position for a technician in the installation and operation of large touring theatrical road shows (e.g., Broadway tours), rock & roll shows, and other large stage performances such as opera and ballet. This individual should have the ability to follow direction and be an on the job learner. This is a union position with the International Alliance of Theatrical Stage Employees (IATSE) Local 3.

The stagehand reports directly to the Pittsburgh Cultural Trust’s House Carpenter and the Trust’s Production Management team. Stagehands must be available to work a flexible schedule (including evenings and weekends), often working long hours to accommodate performance and event requirements. Hours are offered via a hiring hall; stagehands accept calls that work with their schedule and their skill set(s). Union calls are issued based on seniority.

ESSENTIAL RESPONSIBILITIES: The following are examples but are not limited to the various types of job responsibilities.

  • Load and unload road cases, scenery, and materials from loading dock.
  • Assemble and disassemble scenery, stage equipment, and auxiliary items such as dance flooring.
  • Set up audio and lighting equipment, theatrical equipment, microphones, props, and auxiliary equipment such as orchestral music stands.
  • Move and rearrange furniture, set up risers, and operate scenery-moving machinery.
  • Assist with video, sound, and light production and/or maintenance.
  • Rigging which may include raising motors, lighting, and scenery out into the grid as well as lowering it onto stage.
  • Work with audio engineers, electricians, carpenters, and other backstage personnel.
  • Other backstage duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

  • Skill or ability to learn about stage equipment and various tools used. On the job training is provided.
  • Ability to work from oral requests and well as printed run sheets to achieve desired modifications/installation.
  • Willingness to work long hours, accommodating work schedule to requirements of performance and events.

This position is an I.A.T.S.E Local 3 position, and a part-time position with the Pittsburgh Cultural Trust, with an hourly rate of $29.06 along with benefits including pension. Please send cover letter and resume to: Todd Nonn at work.with.IATSE3@gmail.com. No phone calls, please.

 


Internships

The Trust offers a range of internship opportunities. Visit our internship program page for more information.


Volunteer

The Trust's broad mission offers a number of opportunities to engage with the organization and the community. Visit our volunteer page for more information.