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Accessibility
The Pittsburgh Cultural Trust believes the arts are for all. The Trust strives to make the Cultural District’s galleries, theaters, and public spaces welcoming, accessible and inclusive for audiences of all abilities. Requests for services can be granted two weeks in advance of performances.
All Cultural District performance spaces and galleries are accessible and include a variety of features to enhance your experience. Ushers and ambassadors are available for assistance at every performance.
To request accommodations for your Cultural District experience, please call 412-456-6666.
For accessible seating, please notify Guest Services when purchasing tickets. This can be done online, by phone or in person at the Theater Square Box Office.
If you need assistance from the curb to your seat, ambassadors can provide a wheelchair upon arrival.
Our theaters and galleries are located in Pittsburgh’s Cultural District. This downtown setting offers many parking options in lots, garages and on the street. Most parking areas are just blocks from any of our theaters. Patrons are always welcome to drop off and pick up directly in front of the doors of any theater or gallery. For real-time parking information, visit the Park PGH central website.
For patrons desiring to park as close as possible to our theaters, we recommend the Theater Square Garage.
- Close to the Benedum Center and O’Reilly Theater
- Car entrance on 7th St. between Fort Duquesne Blvd. and Penn Ave.
- Pedestrian entrance at 667 Penn Ave.
- 16 accessible spaces
Large print programs are available for most shows at the Benedum and Byham theaters. Ushers can provide upon request.
Braille programs are available for the PNC Broadway in Pittsburgh Series and are produced by the Western Pennsylvania School for Blind Children. Braille programs are also available for other shows by requesting two weeks in advance. Ushers can provide upon request.
The GalaPro app* is in operation for select PNC Broadway in Pittsburgh Series performances. GalaPro is free to download and available on the Apple App Store and Google Play. Learn more about the app by clicking here.
2024-25 PNC Broadway in Pittsburgh Season GalaPro Performances
PLEASE NOTE: GalaPro functionality will be available at every performance for the following shows except opening night.
& Juliet — October 29 - November 3, 2024, Benedum Center — learn more
MJ the Musical — November 19 - December 1, 2024, Benedum Center — learn more
Funny Girl — January 7-12, 2025, Benedum Center — learn more
Life of Pi — January 30 - February 2, 2025, Benedum Center — learn more
Kimberly Akimbo — March 6-9, 2025, Benedum Center — learn more
Annie — March 14-15, 2025, Benedum Center — learn more
Peter Pan — April 2-6, 2025, Benedum Center — learn more
Some Like It Hot — April 15-20, 2025, Benedum Center — learn more
Come From Away — May 2-4, 2025, Benedum Center — learn more
*Gala Pro service depends on the functionality of your device and a strong Wifi connection.
Audio description is available for Saturday and Sunday matinee performances of the PNC Broadway in Pittsburgh Series. Audio Description is also available for select performances of other series and by request 14 days in advance. Trained audio describers give live verbal descriptions of actions, costumes, scenery and other visual elements on stage. Audio description begins with show notes 15 to 20 minutes prior to the start of the performance and requires an assistive listening device, available at Guest Services.
NEW! The Harris Theater now has digital captioning and audio description captioning equipment. Visit TrustArts.org/Film to find digital screenings that offer these features.
Assistive Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. The Pittsburgh Cultural Trust maintains a number of different ALDs. Speak with the guest services representative at your venue to select the best one for you.
ALDs are available at all venues for all performances on a first-come, first-served basis and require an ID to borrow.
Sennheiser MobileConnect is an assistive- and personal listening solution that streams live audio content via WiFi to any iOS or Android phone in the room. This app can only connect to Bluetooth enabled hearing devices. MobileConnect is currently available at Benedum Center performances. For information about connecting to the service, please follow the instructions linked below.
Captioning available upon request. Requests need to be made two weeks in advance of the performance.
NEW! The Harris Theater now has digital captioning and audio description captioning equipment. Visit TrustArts.org/Film to find digital screenings that offer these features.
Sign language interpretation is scheduled for select PNC Broadway in Pittsburgh performances throughout the season, and can also be arranged upon request. Requests for sign language interpreters must be received at least two weeks prior to the event, and are subject to the availability of an interpreter.
2024-25 PNC Broadway in Pittsburgh Season Interpreted Performances
Hamilton — Sunday, September 29, 2024 at 1:00 pm, Benedum Center — learn more
& Juliet — Sunday, November 3, 2024 at 1:00 pm, Benedum Center — learn more
MJ the Musical — Sunday, November 24, 2024 at 1:00 pm & Sunday, December 1, 2024; Benedum Center — learn more
Sensory Friendly performances are inclusive experiences for patrons of all ages and abilities. They are designed for individuals on the autism spectrum, those with sensory sensitivities and others who would like to enjoy a performance in a relaxed environment. These performances are open to all patrons.
These performances are modified to create a friendly, supportive environment, without editing or altering the content of the show. Adjustments for these performances may include:
- Access to resource materials such as social stories, picture schedules, character sheets and videos
- Reduction of jarring and dramatic sound and lighting effects
- Raised house lights
- Specially trained ushers and volunteers
- Fidgets available for use throughout the performance
- Designated quiet and activity spaces
Individuals with sensory sensibilities or invisible disabilities shouldn’t miss out on special events, experiences, and dreams. Our partner,Kulture City, creates sensory accessibility and inclusion for all. Kulture City sensory bags are designed to help sensory needs in both adults and children. Filled with items that can help lessen sensory overload and also engage individuals, the bag items are easily cleaned and sterilized for multiple uses.
An adult changing table is now available at the Benedum Center. It can be found in the Benedum Center's accessible restroom in the Clark Extension.
Registered service dogs and miniature horses are welcome in all of the Pittsburgh Cultural Trust’s theaters and facilities.
The Benedum Center and Byham Theater have lactation rooms that can be used throughout performances. The Benedum lactation room is located upstairs on the Promenade level near the Patron Bar. The Byham lactation room is located in Guest Services at the top of the Ramp Lobby on the main level.
Contact
If you have specific questions, please feel free to ask a Box Office ticketing representative or call the venue directly:
Cultural District Guest Services: 412-456-6666
August Wilson Center: 412-471-2833
Benedum Center: 412-456-2600
Byham Theater: 412-456-1350
Harris Theater: 412-456-1350
O'Reilly Theater: 412-316-8200
Wood Street Galleries: 412-471-5605