Accessibility

The Pittsburgh Cultural Trust believes the arts are for all. The Trust strives to make the Cultural District’s galleries, theaters, and public spaces welcoming, accessible and inclusive for audiences of all abilities. Requests for services can be granted two weeks in advance of performances.

All Cultural District performance spaces and galleries are accessible and include a variety of features to enhance your experience. Doormen and ushers are available for assistance at every performance.

To request accomodations for your Cultural District experience, please call 412-456-6666zbfwbautwxqdqctvawybyzyexsa.

Wheelchair Seating

For wheelchair seating, please notify Guest Services when purchasing tickets. This can be done online, by phone or in person at the Theater Square Box Office.

If you need assistance from the curb to your seat, doormen can provide a wheelchair upon arrival.

accessible entrance to the Benedum Center with signage

Parking

Our theaters and galleries are located in Pittsburgh’s Cultural District. This downtown setting offers many parking options in lots, garages and on the street. Most parking areas are just blocks from any of our theaters. Patrons are always welcome to drop off and pick up directly in front of the doors of any theater or gallery. For patrons desiring to park as close as possible to our theaters, we recommend these options:

Theater Square Garage

  • Closest to Benedum Center and O’Reilly Theater
  • Car entrance on 7th St. between Fort Duquesne Blvd. and Penn Ave.
  • Pedestrian entrance at 667 Penn Ave.
  • 16 accessible spaces

Sixth & Penn Garage

  • Closest to Heinz Hall
  • 546 Penn Avenue
  • 10 accessible spaces

Smithfield Liberty Garage

  • Closest to SPACE and Wood Street Galleries
  • 629 Smithfield Street
  • 12 accessible spaces

Ft. Duquesne & 6th St. Garage

  • Closest to Byham Theater
  • 126 6th St.
  • 21 accessible spaces

Ninth & Penn Garage

  • 136 9th St.
  • 12 accessible spaces

Grant Street Transportation Center Garage

  • 55 1th St.
  • 24 accessible spaces

Large Print Playbills

Large print programs are available at Guest Services at the Benedum Center, Heinz Hall and the Byham Theater for PNC Broadway in Pittsburgh, Cohen & Grigsby Trust Presents, Citizens Bank Children’s Theater, EQT Bridge Theater and Pittsburgh Dance Council shows. Ushers can also provide large print programs upon request.

Braille Programs

Braille programs are available for the PNC Broadway in Pittsburgh Series and are produced by the Western Pennsylvania School for Blind Children. Braille programs are available at Guest Services at the Benedum Center and Heinz Hall, or can be provided by ushers upon request.

Audio Description

Audio description is available for select performances of the PNC Broadway in Pittsburgh Series. Trained audio describers give live verbal descriptions of actions, costumes, scenery and other visual elements on stage. Audio description begins with show notes 15 to 20 minutes prior to the start of the performance and requires an assistive listening device, available at Guest Services.

2018-19 Season Audio Described Performances

The Play That Goes Wrong—Saturday, September 22, 2018 at 2:00 pm, Benedum Center—learn more
Anastasia—Saturday, October 20, 2018 at 2:00 pm, Benedum Center—learn more
Fiddler on the Roof—Saturday, November 24, 2018 at 2:00 pm, Benedum Center—learn more
Elf—Saturday, December 29, 2018 at 2:00 pm, Heinz Hall—learn more
Hamilton—Saturday, January 26, 2019 at 2:00 pm, Benedum Center—learn more
Charlie and the Chocolate Factory—Saturday, February 2, 2019 at 2:00 pm, Benedum Center—learn more
Come from Away—Saturday, April 13, 2019 at 2:00 pm, Benedum Center—learn more
Book of Mormon—Saturday, April 20, 2019 at 2:00 pm, Heinz Hall—learn more
Dear Evan Hansen—Saturday, May 25, 2019 at 2:00 pm, Heinz Hall—learn more

Assistive Listening Devices

Assistive Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. The Cultural Trust is happy to provide two types of ALDs:

  • Induction Loop Hearing Devices require a T-coil equipped hearing aid 
  • Infrared Headsets are used without hearing aids
assisted listening device control
 

ALDs are available at all venues for all performances on a first-come, first-served basis.

Captioned Performances

I-Caption devices display dialogue, lyrics, and sound effects on a handheld display using an automatic scrolling feature. I-Caption is available at select PNC Broadway in Pittsburgh shows and upon request.

handheld I-caption device
 

Open captioning is available upon request for select shows.

2017-18 Season Closed Captioned Performances

Disney’s Aladdin The Hit Broadway Musical — Sunday, September 9, 1:00 p.m., Benedum Center—learn more

Sign Language Interpretation

Sign language interpretation is scheduled for select PNC Broadway in Pittsburgh performances throughout the season, and can also be arranged upon request. Requests for sign language interpreters must be received at least two weeks prior to the event, and are subject to the availability of an interpreter.

sign language interpreter signing for a performance

2018-19 Season Interpreted Performance

The Play That Goes Wrong—Sunday, September 23, 2018 at 1:00 pm, Benedum Center—learn more
Anastasia—Sunday, October 21, 2018 at 1:00 pm, Benedum Center—learn more
Fiddler on the Roof—Sunday, November 25, 2018 at 1:00 pm, Benedum Center—learn more
Elf—Sunday, December 30, 2018 at 1:00 pm, Heinz Hall—learn more
Hamilton—Sunday, January 27, 2019 at 1:00 pm, Benedum Center—learn more
Charlie and the Chocolate Factory—Sunday, February 3, 2019 at 1:00 pm, Benedum Center—learn more
Come from Away—Sunday, April 14, 2019 at 1:00 pm, Benedum Center—learn more
Book of Mormon—Sunday, April 21, 2019 at 1:00 pm, Heinz Hall—learn more
Dear Evan Hansen—Sunday, May 26, 2019 at 1:00 pm, Heinz Hall—learn more

Sensory Friendly Performances

Sensory Friendly performances are inclusive experiences for patrons of all ages and abilities. They are designed for individuals on the autism spectrum, those with sensory sensitivities and others who would like to enjoy a performance in a relaxed environment. These performances are open to all patrons.

These performances are modified to create a friendly, supportive environment, without editing or altering the content of the show. Adjustments for these performances may include:

  • Access to resource materials such as social stories, picture schedules, character sheets and videos
  • Reduction of jarring and dramatic sound and lighting effects
  • Raised house lights
  • Specially trained ushers and volunteers
  • Fidgets available for use throughout the performance
  • Designated quiet and activity spaces

Service Animals

Registered service dogs and miniature horses are welcome in all of the Pittsburgh Cultural Trust’s theaters and facilities. If you intend to bring a service animal to a performance, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved for you.

 

Contact

If you have specific questions, please feel free to ask a Box Office ticketing representative or call the venue directly:

Cultural District Guest Services: 412-456-6666
August Wilson Center: 412-471-2833
Benedum Center: 412-456-2600
Byham Theater: 412-456-1350
Harris Theater: 412-456-1350
O'Reilly Theater: 412-316-8200
Wood Street Galleries: 412-471-5605