Megaphone Audience Advisory: Updated attendance guidelines

Accessibility

The Pittsburgh Cultural Trust believes the arts are for all. The Trust strives to make the Cultural District’s galleries, theaters, and public spaces welcoming, accessible and inclusive for audiences of all abilities. Requests for services can be granted two weeks in advance of performances.

All Cultural District performance spaces and galleries are accessible and include a variety of features to enhance your experience. Doorpersons, ushers, and ambassadors are available for assistance at every performance.

To request accomodations for your Cultural District experience, please call 412-456-6666.

Wheelchair Seating

For wheelchair seating, please notify Guest Services when purchasing tickets. This can be done online, by phone or in person at the Theater Square Box Office.

If you need assistance from the curb to your seat, doormen can provide a wheelchair upon arrival.

accessible entrance to the Benedum Center with signage

Parking

Our theaters and galleries are located in Pittsburgh’s Cultural District. This downtown setting offers many parking options in lots, garages and on the street. Most parking areas are just blocks from any of our theaters. Patrons are always welcome to drop off and pick up directly in front of the doors of any theater or gallery. For patrons desiring to park as close as possible to our theaters, we recommend these options:

Theater Square Garage

  • Closest to Benedum Center and O’Reilly Theater
  • Car entrance on 7th St. between Fort Duquesne Blvd. and Penn Ave.
  • Pedestrian entrance at 667 Penn Ave.
  • 16 accessible spaces

Sixth & Penn Garage

  • Closest to Heinz Hall
  • 546 Penn Avenue
  • 10 accessible spaces

Smithfield Liberty Garage

  • Closest to SPACE and Wood Street Galleries
  • 629 Smithfield Street
  • 12 accessible spaces

Ft. Duquesne & 6th St. Garage

  • Closest to Byham Theater
  • 126 6th St.
  • 21 accessible spaces

Ninth & Penn Garage

  • 136 9th St.
  • 12 accessible spaces

Grant Street Transportation Center Garage

  • 55 1th St.
  • 24 accessible spaces

Large Print Playbills

Large print programs are available at Guest Services at the Benedum Center, Heinz Hall and the Byham Theater for PNC Broadway in Pittsburgh, Cohen & Grigsby Trust Presents, Citizens Bank Children’s Theater, EQT Bridge Theater and Pittsburgh Dance Council shows. Ushers can also provide large print programs upon request.

GalaPro App

The GalaPro app is in operation for select PNC Broadway in Pittsburgh Series performances. GalaPro is free to download and available on the Apple App Store and Google Play. Learn more about the app by clicking here.

2022-23 PNC Broadway in Pittsburgh Season GalaPro Performances

Frozen — October 5-16, 2022, Benedum Center—learn more
Dear Evan Hansen — May 2-7, 2023, Benedum Center — learn more

Braille Programs

Braille programs are available for the PNC Broadway in Pittsburgh Series and are produced by the Western Pennsylvania School for Blind Children. Braille programs are available at Guest Services at the Benedum Center and Heinz Hall, or can be provided by ushers upon request.

Audio Description

Audio description is available for select performances of the PNC Broadway in Pittsburgh Series. Trained audio describers give live verbal descriptions of actions, costumes, scenery and other visual elements on stage. Audio description begins with show notes 15 to 20 minutes prior to the start of the performance and requires an assistive listening device, available at Guest Services.

2022-23 PNC Broadway in Pittsburgh Season Audio Described Performances

Frozen — Saturday, October 8, 2022 at 2:00 pm; and Saturday, October 15, 2022 at 2:00 pm, Benedum Center —learn more
Hadestown — Saturday, November 19, 2022 at 2:00 pm, Benedum Center — learn more
Les Misérables — Saturday, November 26, 2022 at 2:00 pm, Benedum Center — learn more
Hairspray — Saturday, January 7, 2023 at 2:00 pm, Benedum Center — learn more
Jagged Little Pill — Saturday, January 28, 2023 at 2:00 pm, Benedum Center — learn more
Beetlejuice — Saturday, February 25, 2023 at 2:00 pm, Benedum Center—learn more
Six — Saturday, March 18, 2023 at 2:00 pm, Benedum Center — learn more
Tina - The Tina Turner Musical — Saturday, April 8, 2023 at 2:00 pm, Benedum Center — learn more
Dear Evan Hansen — Saturday, May 6, 2023 at 2:00 pm, Benedum Center — learn more

Assistive Listening Devices

Assistive Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. The Cultural Trust is happy to provide two types of ALDs:

  • Induction Loop Hearing Devices require a T-coil equipped hearing aid 
  • Infrared Headsets are used without hearing aids
assisted listening device control
 

ALDs are available at all venues for all performances on a first-come, first-served basis.

Sennheiser MobileConnect

Sennheiser MobileConnect is an assistive- and personal listening solution that streams live audio content via WiFi to any iOS or Android phone in the room. This app can only connect to Bluetooth enabled hearing devices. MobileConnect is currently available at Benedum Center performances. For information about connecting to the service, please follow the instructions linked below.

Sennheiser MobileConnect Information Guide (PDF)

Captioned Performances

I-Caption devices display dialogue, lyrics, and sound effects on a handheld display using an automatic scrolling feature. I-Caption is available at select PNC Broadway in Pittsburgh shows and upon request.

handheld I-caption device
 

Open captioning is available upon request for select shows.

2022-23 PNC Broadway in Pittsburgh Season Closed Captioned Performances

Frozen — Sunday, October 16, 2022 at 1:00 pm, Benedum Center —learn more
Hadestown — Sunday, November 20, 2022 at 1:00 pm, Benedum Center — learn more
Les Misérables — Sunday, November 27, 2022 at 1:00 pm, Benedum Center — learn more
Hairspray — Sunday, January 8, 2023 at 1:00 pm, Benedum Center — learn more
Jagged Little Pill — Sunday, January 29, 2023 at 1:00 pm, Benedum Center — learn more
Beetlejuice — Sunday, February 26, 2023 at 1:00 pm, Benedum Center—learn more
Six — Sunday, March 19, 2023 at 1:00 pm, Benedum Center — learn more
Tina - The Tina Turner Musical — Sunday, April 9, 2023 at 1:00 pm, Benedum Center — learn more
Dear Evan Hansen — Sunday, May 7, 2023 at 1:00 pm, Benedum Center — learn more

Sign Language Interpretation

Sign language interpretation is scheduled for select PNC Broadway in Pittsburgh performances throughout the season, and can also be arranged upon request. Requests for sign language interpreters must be received at least two weeks prior to the event, and are subject to the availability of an interpreter.

sign language interpreter signing for a performance
 

2022-23 PNC Broadway in Pittsburgh Season Interpreted Performances

Frozen — Sunday, October 9, 2022 at 1:00 pm; and Sunday, October 16, 2022 at 1:00 pm, Benedum Center —learn more
Hadestown — Sunday, November 20, 2022 at 1:00 pm, Benedum Center — learn more
Les Misérables — Sunday, November 27, 2022 at 1:00 pm, Benedum Center — learn more
Hairspray — Sunday, January 8, 2023 at 1:00 pm, Benedum Center — learn more
Jagged Little Pill — Sunday, January 29, 2023 at 1:00 pm, Benedum Center — learn more
Beetlejuice — Sunday, February 26, 2023 at 1:00 pm, Benedum Center—learn more
Six — Sunday, March 19, 2023 at 1:00 pm, Benedum Center — learn more
Tina - The Tina Turner Musical — Sunday, April 9, 2023 at 1:00 pm, Benedum Center — learn more
Dear Evan Hansen — Sunday, May 7, 2023 at 1:00 pm, Benedum Center — learn more

Sensory Friendly Performances

Sensory Friendly performances are inclusive experiences for patrons of all ages and abilities. They are designed for individuals on the autism spectrum, those with sensory sensitivities and others who would like to enjoy a performance in a relaxed environment. These performances are open to all patrons.

These performances are modified to create a friendly, supportive environment, without editing or altering the content of the show. Adjustments for these performances may include:

  • Access to resource materials such as social stories, picture schedules, character sheets and videos
  • Reduction of jarring and dramatic sound and lighting effects
  • Raised house lights
  • Specially trained ushers and volunteers
  • Fidgets available for use throughout the performance
  • Designated quiet and activity spaces

Adult Changing Table

An adult changing table is now available at the Benedum Center. It can be found in the Benedum Center's accessible restroom found in the Clark Extension, floor two.

a large, fold-out adult changing table in a large accessible bathroom

Service Animals

Registered service dogs and miniature horses are welcome in all of the Pittsburgh Cultural Trust’s theaters and facilities. If you intend to bring a service animal to a performance, please notify your ticket representative at the time of purchase so that an aisle seat may be reserved for you.

a black lab service dog lays in the aisle of a theater, next to a row of seats

 

Contact

If you have specific questions, please feel free to ask a Box Office ticketing representative or call the venue directly:

Cultural District Guest Services: 412-456-6666
August Wilson Center: 412-471-2833
Benedum Center: 412-456-2600
Byham Theater: 412-456-1350
Harris Theater: 412-456-1350
O'Reilly Theater: 412-316-8200
Wood Street Galleries: 412-471-5605